Skip to content

Shipping and returns

Last updated

This policy is demo content for the fictional Atelier Noor. Replace it with your own.

Delivery

We ship across Europe in two to four working days. Bonbons travel from October to April in insulated boxes; in summer we ship bars only. Collect from the shop any day we are open.

If something arrives damaged

Send us a photo within three days and we send a new box or refund it, whichever you prefer.

Returns

Chocolate is food, so we can’t take it back once it has left the shop. Unopened bars can be returned within 14 days.

Atelier Noor’s shop

Chocolates, boxes, workshops and shipping

Hello! I can help you choose chocolates, put together a gift or answer questions about workshops, shipping and our shop. What are you looking for?